Katie Webbe - My time at TMI | Reading room | TMI - Experts in Customer Experience

Katie Webbe - My time at TMI

Katie Webbe - My time at TMI

After moving from a humanities-based education to studying for a Business masters at Warwick University, I knew I wanted to find a way to gain some more commercial experience. Little did I know that there was a fantastic People Consultancy right on my doorstep in Leamington Spa.

I joined TMI as a summer intern and was thrilled by the fact I could almost step out of bed in the morning right into the office (I’m not a great morning person). However, I rapidly realised that I wanted to get out of bed every morning to go to work at TMI. I was given the opportunity to experience an array of diverse activities from involvement in New Business initiatives, to participation in meetings and writing case studies. The highlight for me was my very own creative project.

I was quickly accepted into the close-knit family style culture and filled in on the unique heritage of the company. Through these insightful inductions, I discovered my favourite aspect of TMI. As part of their culture, TMI people really do believe that service starts with themselves and they actually live the values they instil in their client projects. 

Interning at TMI gave me some great exposure to impressive global clients, helped me to realise my strengths and built my confidence in the world of work. I was particularly impressed that on arrival I was encouraged to create and strive to achieve both work-related and personal goals, even though I was only there as a temporary employee. I think this speaks volumes about how much TMI really values people, whether you are an intern or expert; have been at the company one day or 22 years.

My advice for future interns would be to go into work with an open attitude and try and absorb everything. Ask questions and learn as much as you can. TMI taught me the only stupid question is the one you don’t ask!

In a town I had lived in for four years as a student, I discovered a hidden gem that allowed me to make my first foray into the business world. I learnt a lot, consumed enormous amounts of cake, chocolate and tea, but above all it was a great stepping stone going forward in my career.