TMI-Spy Hotels & Leisure Summer 2015 | Reading room | TMI - Experts in Customer Experience

TMI-Spy Hotels & Leisure Summer 2015

TMI-Spy Hotels & Leisure Summer 2015

Welcome to the TMI-Spy Hotels & Leisure Summer 2015 edition. We explore how technology is shaping the industry from booking experiences to tech-enabled rooms and robots; we examine the continuous desire for authentic, local experiences; and report on how the sharing economy is showing no signs of letting up. In addition we include the latest developments in room-service, business travel, multi-sensory experiences, the great outdoors and responsible tourism – all in all lots to stimulate your own great experiences. Enjoy the read! 

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