TMI-Spy | Reading room | TMI - Experts in Customer Experience
TMI-Spy Hotels & Leisure Summer 2015

TMI-Spy Hotels & Leisure Summer 2015

Welcome to the TMI-Spy Hotels & Leisure Summer 2015 edition. We explore how technology is shaping the industry from booking experiences to tech-enabled rooms and robots; we examine the continuous desire for...

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TMI-Spy Hotels & Leisure Spring 2014

TMI-Spy Hotels & Leisure Spring 2014

In this edition of TMI-Spy Hotels & Leisure we take a look at hotels, restaurants, gyms, cinemas – even vending machines. And we explore, amongst other things, the latest in...

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TMI-Spy Hotels & Leisure Winter 2015

TMI-Spy Hotels & Leisure Winter 2015

In this edition of TMI-Spy Hotels & Leisure we get to grips with how the industry is embracing technology – from one hotel’s magic robot to Disney’s MagicBands. We...

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