Privacy | TMI - Experts in Customer Experience


Information on the website

While every effort has been made to ensure the information on this site is accurate, TMI UK accepts no liability whatsoever for any errors, inaccuracies or omissions and shall not be bound in any manner by any information contained on the website. TMI UK reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. No information shall be construed as advice and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. If you find an error or omission at this site, we would welcome your feedback.

Site usage

All content is protected by the copyright laws of the United Kingdom and all other applicable copyright and intellectual property laws. You may not republish any content without the prior written consent of TMI UK. Any unauthorised downloading, copying or modification of any of the content of this website may be subject of legal action. All rights reserved by TMI UK.

External links

The website includes links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites. When visiting an external link you must refer to that external website for its terms and conditions of use.

Personal Data

Any personal information which you supply to TMI UK will be treated with the highest standards of security and confidentiality in strict accordance with the Data Protection Act 1998.

TMI UK does not collect any personal data about you on this website apart from information that you volunteer either by emailing us or by using the online registration and enquiry forms. Any information which you provide via this website is not made available to any third parties. Any information provided will only be used by TMI UK for the purpose for which you provided it.

How will TMI use my Personal Data?

We collect information so we are able to: provide services or products you request (e.g. send you by email or other electronic means our newsletters or other products or services in which you express an interest); respond to any queries you may have; develop a more direct relationship with you for the purposes described in this section.

What security measures are in place to protect my Personal Data?

Although absolute security cannot be guaranteed on the Internet, please be assured that we have in place reasonable technical and organisational security measures to protect your Personal Data against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we collect online. While we cannot ensure or warrant the security of any Personal Data you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.

How can I find out what Personal Data TMI holds about me?

To see the Personal Data we have collected through this site that relates to you, to cancel it and/or to correct or update this Personal Data, please email us. In addition, we will always give you the opportunity to update your preferences regarding our use of your Personal Data. To protect your privacy and security we will take reasonable steps to verify your identity before granting you access.