February

  • TMI Online Debate: In February Consultants and leading representatives from large organisations will gather to discuss how talent management strategies are working within their organisations and thoughts for what the future will bring as they plan for generation Y. Get involved: register now to participate in the discussions!

  • Retail Week Conference London Hilton Metropole 29 February - 1 March Panel debates with some leading industry names and several break out sessions have been added to this years Retail Week Conference making it one not to be missed! For more information please visit www.retailweekconference.com, we look forward to seeing you there.

March

  • BRITISH RETAIL CONSORTIUM POLICY LUNCH: MANAGING WORK RELATED STRESS MARCH 7, 2007 Tackling work related stress can bring significant benefits for your organisation

  • The Marketing Society's 2007 Annual Lecture 20 March 2007 @ 6.30pm Given by Andy Duncan, Chief Executive of Channel 4. BAFTA, London The recent launch of 4oD - Channel 4's new video on demand service- is the latest example of a series of eye catching initiatives which have enhanced Andy Duncan's reputation as one of the most astute CEO's on the media scene.

    For more information follow visit: www.marketing-society.org.uk

April

  • 17 April 2007 - ICS Customer Service Conference - Wales Wales Millennium Centre, Cardiff This ICS event brings together a range of authoritative speakers who have fresh insights on the importance.

  • 26 April 2007 - TMI Thought Fuel Networking Dinner A networking dinner for customer service leaders in Telecommunications, broadcast media, and digital communications, attendees will have the opportunity to debate and learn the very latest in customer service innovations. With significant developments in the industry following restructures, mergers and acquisitions, customer service has leapt to the top of the agenda to reduce churn and attrition rates. The dinner will provide an informal forum to network and understand key issues currently being faced. For more information, please contact Annette.bray@tmi.co.uk